Your privacy is our priority. This Policy transparently explains how abg918 collects, uses, stores, and protects your personal data as a member of our Malaysia online casino platform.
Only data necessary for platform operations is collected
256-bit SSL encryption for all your personal data
Your data is never sold to third parties for marketing
You have the right to access, correct, or delete your personal data
Used solely to enhance your platform experience
Our privacy team is available 24/7 in BM
Abg918 ("the Company", "we", "the platform") is fully committed to protecting the privacy of every individual who uses our online casino platform at abg918.ws. This Privacy Policy ("Policy") explains in detail how we collect, use, store, disclose, and protect your personal information when you register for or use abg918's services.
This policy applies to all users of the abg918 platform, including website visitors, registered members, and anyone who interacts with our services through any device or access method. It does not apply to third-party websites or services that may be linked through our platform.
Abg918 processes the personal data of Malaysian members in accordance with internationally recognised data protection principles — including data minimisation, lawful purpose, secure storage, and full transparency to members. We believe every member has the right to know exactly what happens to their information, and we are committed to providing that clarity in this Policy.
Abg918 collects your personal data from a number of different sources. The table below outlines the types of data, their sources, and why they are needed:
| Data Category | Type of Information | Source | Requirements |
|---|---|---|---|
| Identity | Full name, date of birth, gender, MyKad number | Registration form / KYC | Mandatory |
| Contact | Malaysian phone number, email address | Registration form | Mandatory |
| Financial | Bank account name, e-wallet account numbers (TnG, GrabPay, DuitNow, etc.), deposit & withdrawal records | Deposit / withdrawal process | Mandatory |
| Technical | IP address, device type, web browser, operating system, access log data | Automated system | Automatic |
| Gaming Activity | Betting history, games played, amounts wagered, wins/losses | Platform system | Automatic |
| Cookies | User preferences, session data, usage analytics data | Your web browser | Optional |
Abg918 does not collect sensitive data such as health information, religious beliefs, political views, or criminal records unless required by law or a relevant enforcement agency. Any such data we may inadvertently receive will be deleted immediately.
Abg918 is an exclusive platform for individuals aged 21 and above. We do not knowingly collect personal data from minors. Should we discover that a minor's data has been collected without our knowledge, that data will be deleted immediately and the associated account will be closed.
Abg918 uses collected personal data solely for purposes that are lawful, relevant, and limited to what is necessary. The following are the primary purposes for which your personal data is used:
With your consent, abg918 may send you notifications about new promotions, exclusive offers, and platform updates via email or SMS. You may withdraw this consent at any time through your account settings or by contacting our support team.
Abg918 never sell members' personal data to any third party for marketing or commercial purposes. However, there are limited circumstances in which we may share your personal data with relevant parties:
Abg918 works with trusted third-party service providers to operate our platform more effectively. These parties include:
All third-party service providers are contractually obligated to protect your data and use it solely for the specific purposes agreed upon.
Abg918 may disclose your personal data if required by law, court order, or a lawful request from a competent authority. In such circumstances, we will notify you in advance where legally permitted.
In the event that abg918 is involved in a merger, acquisition, or sale of assets, members' personal data may be transferred as part of those assets. You will be notified in advance via email or an in-platform notice, and you have the right to request deletion of your data before the transition takes place.
Abg918 takes the security of your personal data very seriously. We have implemented multiple layers of technical and organisational security measures to protect your information from unauthorised access, loss, misuse, or unlawful disclosure:
All communications between your browser and abg918's servers are encrypted using the latest TLS protocols, on par with international banking standards.
Data is stored in data centres that are physically and digitally secured, with strict access controls, regular patch management, and real-time threat monitoring.
Members' personal data is accessible only to specifically authorised personnel with a legitimate business need. All access is logged and regularly audited.
Penetration testing and security audits are conducted periodically by independent third parties to identify and address system vulnerabilities before they can be exploited.
Abg918 uses cookies and similar tracking technologies to enhance your experience on our platform. Below is an explanation of the types of cookies we use:
You can manage or disable cookies through your web browser settings at any time. Please note, however, that disabling certain cookies — particularly essential cookies — may affect the functionality and user experience of the abg918 platform.
Abg918 retains your personal data only for as long as necessary to fulfil the purposes set out in this Policy, or as required to meet our legal obligations. Our general data retention periods are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For as long as account is active + 5 years | Operational & legal requirements |
| Financial transaction records | 7 years after the transaction | Tax compliance & financial auditing |
| Gaming activity logs | 3 years | Security & dispute resolution |
| Support communication data | 2 years after case closure | Future dispute reference |
| Technical & security logs | 12 months | Threat detection & forensics |
| Analytical cookie data | 13 months | Annual usage trend analysis |
Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with established procedures. Data required for ongoing legal or regulatory purposes will be retained for as long as the applicable law requires.
As an abg918 member based in Malaysia, you have the following rights regarding your personal data. We respect these rights and will uphold them in full:
You have the right to request a copy of the personal data we hold about you. Data access requests will be processed within 14 business days.
If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction. You may also update most of your information directly through your account settings at abg918.
In certain circumstances, you may request that we delete your personal data. However, we may not be able to fulfil this request in full if we are legally required to retain that data (for example, financial records for the period mandated under Malaysia's tax laws).
To exercise any of the above rights, please submit a written request to our privacy team via email at privacy@abg918.ws or via our customer support live chat. We will verify your identity before processing any request relating to your personal data. Our standard response time is 14 business days from the date we receive your complete request.
Abg918 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, applicable laws, or the way we operate. We are committed to informing you of any material changes through the following means:
Your continued use of the abg918 platform after any amendments to the Privacy Policy are published will be considered your acceptance of the updated Policy. If you do not agree with the amendments, you may close your account before they take effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, the abg918 privacy team is here to help:
Available 24/7 within the platform — response time under 3 minutes
Privacy@abg918.ws — for privacy enquiries and data requests
Data requests are resolved within 14 business days upon identity verification
We encourage you to contact us directly before filing any formal complaint with the relevant authorities. Our team is committed to resolving any privacy concerns you may have promptly and to your satisfaction.
Our Privacy Policy is more than just a document — it reflects the core values that guide how we treat every member
The same 256-bit SSL encryption used by Malaysia's leading banking institutions protects every deposit and withdrawal transaction you make at abg918 — whether via Touch 'n Go, DuitNow, or FPX Maybank2u.
Abg918 has never sold, and will never sell, members' personal data to advertisers, data brokers, or any third party for marketing purposes. Your data is used solely to operate the platform and serve you better.
You have the full right to access, correct, or request the deletion of your personal data at abg918 at any time. Our privacy team responds within 14 business days for every request.
Abg918 has nothing to hide about how we handle your data. This Privacy Policy is written in plain, straightforward language — not confusing legal jargon.
Abg918's privacy practices are aligned with internationally recognised data protection principles. We continuously update our policies and practices to maintain the highest data protection standards for our Malaysian members.
Abg918's privacy and customer support team is available 24 hours a day, 7 days a week via live chat — fully in Bahasa Malaysia. Any privacy-related concerns will be addressed promptly and taken seriously.